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1.A pattern of actions and use of resources that is developed withthe intention to achieve the goals of an organization is referred to as
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a mission development
strategic operationalizing
a strategy
tactical plans
2.How long is the time horizon for a strategic plan?
1 to 3 years
3 to 7 years
3 to 5 years
1 to 5 years
17.Decisions about the organization’s long-term goals are called?
SMART goals
Strategic goals
Strategic planning
Mission planning
3.Which of the following refers to the translation of broad strategic
goals and plans into specific goals and plans?
Operational planning
Tactical planning
Bottom-up planning
Traditional planning
4.What level of management creates the tactical plan?
Employee team leads
Frontline leaders
Executive level
Middle management
5.If the strategy calls for the rollout of a new product line, the tactical
plan for the manufacturing unit may involve which of the following?
A.Develop profit and return on investment goals for the new product line
B.Design, test, and install the equipment needed to produce a new product line
Schedule production runs
D.Identify capital and human resources requirements
6.Which of the following refers to the process of identifying the specific procedures and processes required at lower levels of the organization?
Operational planning
Tactical planning
Contingency planning
Divisional planning
7.To be effective, the organizationâs strategic, tactical, and
operational plans must be?
Aligned
Defined
Scoped
Direct
8.Typical operational planning might focus on which of the following?
A.Production scheduling and training of personnel
B.Profit levels, share value, growth, and return on investment
C.Advertising expenditures, sales levels, and product use innovations
D.Retention levels, benefits usage, and value
9.What types of plans are referred to as âwhat ifâ?
Operational plans
Tactical plans
Contingency plans
Strategic plans
10.What do we call the alternative plan when the initial strategic plan
is not working?
Operational plans
Tactical plans
Contingency plans
Personalized plans
11.What is another name for a contingency plan?
Tactical plan
Operation plan
Disaster plan
Strategic plan
12.What is the first step in the formal planning process?
Goal and plan evaluation
Alternative goals and plans
Monitor and control
Situational analysis
13.Who is responsible for the organization’s strategic plan?
Middle management
First-line supervisors
Tactical managers
Senior executives
18.The three levels of planning are
strategic, business, and operational
strategic, synergistic, and operational
visionary, strategic, and operational
strategic, tactical, and operational
14.Which environmental scan analysis looks at interest groups?
Macroeconomic Analysis
Technological Analysis
Tactical Analysis
Social Analysis
15.Environmental analysis examines which of the following?
Organizational culture
Competitor profile
The key stakeholders
Stockholders
16.What is the first process in an environmental scan analysis?
Tactical planning
Examination of the industry
Strategic planning
Operational assessment
