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XMGT 230 Week 1 Knowledge Check

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1.The initial step in the decision-making process is to

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select an alternative

evaluate the decision

generate alternatives

identify the problem

2.Making a decision by accepting the first option that meets your goal is referred to as

optimizing

minimizing

accepting

satisficing

3.Negative feedback received during the final evaluation of the decision indicates

the problem was defined incorrectly

implementation will require more resources

the manager will not be allowed to have a second chance with the decision

the decision was a bad choice

4.The set of important assumptions about the organization and its goals and practices that members of the company share is called

organization norms

organization culture

industrial environment

a closed system

5.Who must provide a long-term commitment in order to change an organizationâs culture?

Customers and suppliers

The CEO and organization managers

Shareholders

The government

6.Which of the following can be a useful clue about an

organizationâs culture?

The macroenvironment

The industrial environment

Information the media provides related to the organization

The way the organization’s employees dress and behave

7.The macroenvironment of an organization consists of

suppliers, customers, and the competition

B.established, as well as new business,entering the environment

C.the legal, political, economic, and social environment

inputs, goods, products, and services

8.A key benefit of managers having ready access to information is the ability to

increase costs

gain inventory control

increase their span of internal control

gain a significant competitive edge

9.An example of a cooperative strategy is

coalition building

mergers

dual legal action

competitive action

10.Which statement best describes planning?

A.Working with people and resources with the aim of accomplishing organizational goals

B.Bringing people into the organization for achieving overall success

Monitoring performance of an organization

D.Making decisions related to the goals the

organization will pursue

11.Which of the following involves planning?

Analyzing current situations

B.Determining rewards for goal achievement

Implementing changes

Attracting people to the organization

12.Which best defines how planning is used to deliver strategic value?

A one-time process that is adhered to for

the life of the organization to meet itsgoals

B.Analyzing past situations to decide what type of activities the company will employ

C.A dynamic process that considers the changing set of stakeholders’ needs when determining actions to achieve

organizational goals

D.A top-down approach, in which top executives establish business plans and direct others to implement them

15

13.Which of the following focuses on the organizing function of management?

A.Mobilizing employees based on specific job responsibilities

B.Coordinating a company’s human and physical resources needed to achieve goals

C.Identifying business functions and establishing reporting relationships

D.Analyzing current situations and the environment to determine objectives

14.Which of the following best describes a dynamic organization?

A.Creating organizations that continually focus on the internal processes to achieve goals

B.Building an organization by grouping jobs into work units and allocating resources

C.Identifying business functions and mobilizing leaders

D.Being flexible and responsive towards customer needs and the competitive environment

15.For todayâs managers, the organizing function requires a higher focus on which of the following?

Establishing matrix reporting relationships

B.Creating flexible and responsive organizations

C.Specifying job responsibilities and grouping jobs into cross-functional work units

D.Identifying business functions and allocating resources

16.The leading function for todayâs organizations necessitates

taking care to minimize risks

building a lean organization

coordinating organizational resources

D.involvement at all levels of the organization

17.As one of the key management functions, leading focuses on a managerâs efforts to

A.mobilize people to contribute his or her ideas

B.build organizations that are flexible and adaptive

make sure goals are met

D.identify opportunities for sustainable advantage

18.A managerâs ability to stimulate people to be high performers is referred to as

leading

organizing

planning

controlling

19.Through careful monitoring of the financial budgets of a firm, a manager can detect potential problems in reaching his or her financial goals and take actions to reverse the problem. This is an example of which management function?

Leading

Organizing

Planning

Controlling

20.An essential component of control includes which of the following?

A.Monitoring performance and making necessary changes

Mobilizing employees

Assembling and coordinating resources

Building a dynamic organization

21.In order to make needed adjustments, which of the following is required for the controlling function of management?

Outcomes are consistent with goals

Stimulating performance in employees

Flexible and adaptive in leadership style

D.Delivering strategic value to the Organization

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