- Why does the controlling function of management have a negative connotation? And, how do we make it a positive event?
- What are some of the advantages and disadvantages of the various control mechanisms?
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Solution Preview - Management’s controlling function is a process of establishing standards based, measuring and reporting actual performance, comparing the two, and taking corrective or preventive action as necessary. This has negative connotations among some people, particularly the managers’ employees, because people have a natural tendency to resist authority.
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This is especially true in a workplace because employees tend to see good feedback or rewards as being something they deserve, yet they often see criticism or punishment as undeserved (that’s the basic way that a person’s mind protects their self-esteem).
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