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Unit VII combines two essential elements of any successful organization, including emergency medical service organizations: injury prevention with risk management and safety. While EMS organizations are an integral part in the delivery of healthcare in the United States, ensuring the safety of its own workforce cannot be overlooked and must also be a top priority. The delivery of pre-hospital care is dangerous. EMS providers face injuries from work related tasks; exposure to potentially infectious materials; unsafe and unsecure environments; hostile patients, families, and bystanders; and vehicle crashes, to name but a few. Adding to an already dangerous profession, special operations positions and environments, as will be discussed in Unit VIII, can exponentially add to the risk factors associated with EMS operations. Programs designed to prevent worker injuries must be created in such a way as to comply with federal, state, tribal, and local laws and numerous regulations, all while maximizing the safety of its workforce and reducing the impacts to operations and delivery of care. This is an important role and consideration for every EMS manager. Additionally, through the integration of human resources and hiring best practices (as discussed in Unit II), workforce education programs (as discussed in Unit V), and information gleaned from EMS quality management, data collection, and EMS based research (as discussed in Unit VI), highly effective and proactive programs can be developed to address all aspects of injury prevention, risk management, and safety. In addition to identifying and managing risks within their own workforce, EMS organizations can be powerful agents of change within the communities that they serve. By becoming actively involved in community-wide safety and injury-prevention programs and campaigns, EMS organizations can not only educate the community in methods that reduce or limit injury until EMS services can arrive, they can also maximize their presence and positive image within their service areas. (Think of the potential benefits to customer service and marketing efforts as discussed in Unit III.) As noted in the Supplemental Reading assignment, “An Introduction to Risk Management for EMS,” “While many systems do not have the resources for a full-time risk manager, this should not limit the implementation of risk reduction Reading AssignmentChapter 4: Injury Prevention and EMS Chapter 6: Risk Management and Safety Supplemental Reading See information below. Learning Activities (Non-Graded) See information below. Key Terms1.Attributable risk 2.Behavior-modification approach 3.Educational interventions 4.Emotional intelligence (EI) 5.Enforcement attempts 6.Environmental interventions 7.Epidemiology 8.Failure mode and effect analysis (FMEA) 9.Haddon Matrix 10. Near miss 11. Recognition-primed decision making (RPDM) 12. Risk management
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EMS 3301, Emergency Medical Services Management 2 techniques. Risk management principles can and should be practiced by every member of the organization” (Dworsky, 2009, para. 8). Indeed, every member of the organization plays a critical role in terms of safety, injury prevention, and risk management. Furthermore, the importance of management and leadership in designing, implementing, monitoring, and modeling appropriate behaviors and procedures with regards to compliance with safety, injury prevention, and risk management programs simply cannot be overstated. Click herefor sample job descriptions of special operations positions within EMS organizations. Reference Dworsky, P. (2009, December 31). An introduction to risk management for EMS. Retrieved from http://www.emsworld.com/article/10319902/an-introduction-to-risk-management-for-ems?page=2Supplemental Reading Click hereto access a PDF of the Chapter 4 Presentation. Click hereto access a PDF of the Chapter 6 Presentation. Locate and read the following articles located at http://www.emsworld.com: Dworsky, P. L. (2009, December 31). An introduction to risk management for EMS. Retrieved from http://www.emsworld.comFass, B. (2009, November 18). EMS injury prevention. Retrieved from http://www.emsworld.com Nordberg, M. (2009, November 18). Infection protection. Retrieved from http://www.emsworld.comPRNewswire. (2012, July 7). King County EMS and Evergreen Health join forces to reduce falls in the home. Retrieved from http://www.emsworld.com Snyder, M. (2012, April 27). Fire department program helps prevent illness and injury. Retrieved from http://www.emsworld.comLearning Activities (Non-Graded) Reflection Paper For this activity, you are asked to reflect on the concepts covered in the Reading Assignment and the Written Lecture and write about them. What did you understand completely? What did not quite make sense? The purpose of this activity is to provide you with the opportunity to reflect on the material you finished reading and to expand upon those thoughts. If you are unclear about a concept, this will give you a chance to write those questions down and email them to your professor for feedback.
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