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You are responsible for supervising one clerical assistant. You know that a large amount of work is going to be assigned to this person in the very near future and that it will be necessary to keep motivation high to meet deadlines. You do not have resources available for any extra monetary rewards. Post on the discussion board your options and the recommendation you would make for the types of intrinsic and/or extrinsic rewards for keeping your clerical assistant’s motivation at a high level.
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Objective:
- Discuss and evaluate methods of motivating and rewarding individuals and groups.
- Use effective communication techniques
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Solution Preview
Since monetary rewards are not feasible for the supervisor to motivate the clerical assistant, he will have to use a combination of various types of non-monetary rewards to boost the morale of the employee and keep his motivation at a high level and in turn, improve his productivity at the highest level. Since monetary rewards acts as a positive reinforcement, the absence of such rewards have to be adequately met by chosing suitable non-monetary rewards.
Most of the extrinsic rewards are concerned with monetary incentives, such as salaries, bonuses,etc. and are thus not available to the supervisor. However, he can use a combination of intrinsic rewards to provide more job satisfaction to the clerical assistant and keep him motivated and happy.
Intrinsic rewards are to a great extent within the control of the individual. They include feelings of personal satisfaction, a …
