The second transformation entails the convergence of new technologies of information
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and communications. Technological convergence is the principle that the various
media, such as radio, TV, newspapers, CD players, video recorders, telephones, mobile
devices, and the Internet, are all coming together to form one global information
The implication of technological convergence is that employees can use a variety of
digital tools and mobile devices available to them (including iPhone, iPad, Blackberry,
social networking sites, video sharing sites, wikis, and blogs) for continuous learning
in their lives.