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  • Create an implementation plan
    • Objectives
    • Functional tactics
    • Action items
    • Milestones and deadlines
    • Tasks and task ownership
    • Resource allocation
  • Recommend any organizational change management      strategies that may enhance successful implementation.
  • Develop key success factors, budget, and forecasted      financials, including a break-even chart.
  • Create a risk management plan including contingency      plans for the identified risks.

Format your paper according to APA guidelines. 

Strategic Evaluation and Recommendation

STR 581

11/06/2017

Claudia Duranceau

Introduction

Compass Group USA is an organization that provides foodservice and support services to corporate cafeterias, arenas, museums, award winning restaurants and other related organizational needs (“Who We Are”, 2017).  In the Foodservice industry, there are many organizations providing very similar services and products to Compass Group USA. Therefore, Compass Group USA must attract new businesses as well as retain current clients by creating plans or methods to run their daily operations that would allow them to center their business level strategies in a well-rounded environment.

Business Level Strategies

There are several potential business strategies Compass Group USA can rely on since it has many different departments with different functions which are required for the organization to run efficient. Coordinating daily activities is a very common business level strategy (Vitez, 2017).  Management is responsible to get staff to view and perform according to the goal requirement. The idea is to be able to function as one, even though there are many staff members and departments involved. Another strategy at the business level is the proper utilization of the Human resource department. The organization needs to run budgets adequately and in order to do so, it is important to have the proper labor force available to accomplish what is required by each department. The importance of the Human Resource Department is the ability to recruit the right personnel for the right job specifications.

Compass Group USA must separate themselves from all other competition. To do this, it is crucial to develop distinctive strategies. These are factors that separate the organization from the others. Such things as product, services and reputation are competitive advantages that will allow Compass Group to be successful (Vitez, 2017).  Everything from patented unique products to specialized services that are not offered by anybody else are perfect examples of how the budget can be well invested while still being cost effective so that it can attract more consumers and potential clients (Vitez, 2017).  Compass Group offers several types of services, such as food service and facilities management, but other competitors offered very similar services. Finding niches in the market share by modifying a service to be unique, or making the organization available in areas where others are not willing to extended their services will separate them from the competition as Compass would have identified the market niches that others won’t touch or just plainly have missed the market opportunities.

Corporate Level Strategies

Strategizing at a corporate level is ideal for Compass Group. The organization is made up of several identities so their corporate level strategies are already in place and working in the growth of the company. The organization continues to acquire new companies and merge them in the organization. A Value Creating strategy seeks out to gain market share in the fields that their competitors are situated (Bradley, 2017).  The idea is to add value to the organization by using the power of the entire organization to reduce the cost of goods and services across the border, but maintain efficiency at top level. But also adding value by offering additional services or goods that the competition is not offering (Bradley, 2017). 

Another corporate strategy that adds value to the organization is the Value Neutral Strategy (Bradley, 2017).  Pressing importance in reducing risk and maintaining a steady cash flow are crucial to allocating the correct amount of manpower and proper resources needed to stay competitive. On the other hand, the Value Reducing Strategy can help the organization address any concerns with stakeholders feeling like the upper management are getting over paid or jus the organization is getting too big (Bradley, 2017).  Focusing and redirecting resources to the right demographics and not looking into expanding in areas that may not be beneficial are examples of what Compass ca do to address such concerns.

Global Strategies

For Compass Group, global strategies can be complicated because of the food and support services it offers may not be the same across the world. Unlike technology such as a telephone or a soda that is the same anywhere you go, services can be complicated due to culture change and other demographic factors. However, Compass Group can adjust to globalization by understanding and learning from the demographic areas it is interested in expanding. Food Services can be learned and brought into place just by understanding what sells and what the competition is offering. Compass Group has done very well in expanding to Countries such as Mexico, United Kingdom and other European countries. The organization has been successful in all these demographics because they have been able to adjust to culture, taste and operational needs.

Recommended Strategy

Because Compass Group is already a very large organization with many locations and clients all over the world, it is important to pull back and recognized the importance of keeping stakeholders assured as well as content with the results of the organization. The Value Reducing Strategy is defined by the support needed from the CEO and all Upper and Senior management. A well balance payroll of those who are high in the chain of command can ease the questions of why it is so important for stakeholders to understand that capital is being routed to the right departments and to maintaining clients and staff happy and not on overpaying salaries. But also practicing the Value Creating Strategy will continue to be the force on generating new businesses and partnerships that will help the growth of the organization, but also maintain all current clients happy that they are partners with an excellent service provider that main focus is to provide the best possible services with focus on sustainability and profit both for its clients, stakeholders and organization’s members. Compass Group will continue to grow and expand the services it provides. Seeking future accounts and business it can acquire to gain market share are crucial to the expansion of its services. Providing innovative ways and focusing energy in technology are just ways of client retention through the use of business, corporate, and global strategies that will help take market share.

References

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