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Working individually or in a team, compare two similar products or service industries based on the customer assessment of the customer requirements for the following production items:
a) Mountain bike
b) Racing bike
c) Pizza
d) Textbook
e) ATM
f) Automobile cruise control
g) Coffee maker
h) Computer mouse
i) Rechargeable drill/driver
j) University academic department
k) Call center
l) Restaurant
m) Hospital
n) Department store
o) Website for computer sales
p) Hair salon
q) Grocery store
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Choose one of the products to be your organization’s product.
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https://brainmass.com/business/business-management/product-comparison-for-customer-requirements-117153
Attachments
Cht12_ex5.docSolution Preview
Two of the above services which are of similar nature are as following:
a) Hair salon
b) Hospital
Both have similar customer requirements which are as following:
- The persons who are attending customers should be very skilled and expert in their job.
- There should be good ambiance because it is a major reason for comfort for customers during …
