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Can a company be fast, dependable, flexible, produce high-quality products/services, and still provide poor service from a customer’s perspective? Why?
© BrainMass Inc. brainmass.com March 21, 2019, 12:51 pm ad1c9bdddf
https://brainmass.com/business/business-management/poor-service-81803
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Check My Assignment!Yes, it can be true because it is not always true that a fast, dependable, flexible producer delivering high-quality products/services will necessarily satisfy customer’s needs and wants in the best possible manner and result in maximum satisfaction. Such performance may result in strong profits or revenues for the company, but may not bring in Total Customer …
