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PMGT 611 Team Project
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Get Help Now!For this project, you will work in your assigned team. Each team will assign a project manager. The Team Project is due in WBS 8 and the Team Project presentation is due in WBS Level 9. Instructions for submission of all parts of the project are listed within those Levels.
Background Information You have just been hired as the new chief information officer for a mid-size university. The university has recently joined a group of other universities as part of a new alliance. This new alliance requires the university to revisit its IT strategy, operations, policies, and budget to optimize the use of Information Technology assets and resources. Major IT projects are expected to take place in the future. One of these major projects is the implementation of a uniform enterprise resources planning system to serve the university’s academic and administration needs. This is a significant category of project that typically takes 1 to 2 years or more to complete. Even more importantly, you observe that the current organization is inadequate for implementing this major undertaking. This project will therefore involve almost every single unit in the organization. Not only will you need to update the organizational structure, but you will also need to train users on the new system, and work with every single department to convert their existing data into the new system and make sure that all these systems are now integrated.
In your first university executive steering committee meeting, you were told: 1. IT-related projects are hurting the university budget. The university has been struggling to
complete projects on time and within budget. Statistics show that:
24% of all projects were cancelled before they are completed,
44% of projects were late, over budget, and/ or missed meeting performance requirements
Only 32% of projects were delivered on time and within budget.
2. Another problem is that IT-related projects within university departments and colleges are not planned and executed in coordination with the Information Technology Division (ITD). As a result, the ITD is not aware of or cannot support several systems.
3. You also gathered from the meeting that most deans and directors believe it is not necessary to coordinate with ITD if the money is coming out of their budget. They also believe that they know better than ITD what systems can better serve their needs.
4. In private, the university told you that the relationship between ITD and some university departments needed to improve. Your assistant chief information officer has not exactly been the most courteous when it comes to communication with university deans and directors.
The Information Technology Division that you head is divided into three units: 1. Application Support, 2. Networking and Communication, and 3. PC support.
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A director heads each unit. All three directors report to you along with the Assistant Chief Information Officer. Figure 1-1 displays the current organizational structure of the Information Technology Department. Table 1-1 displays the main functions of these units.
To get a better picture of how IT-related projects are being conducted, you decided to meet with ITD staff. In that meeting, you were told: 1. IT-related projects are usually housed within the functional unit in charge.
The Student Information System Implementation project was conducted by the Application Support Unit.
o Only technical people were involved. o Users in the registrar’s office were not involved, although they are the end
users of the product.
Launching Wireless project was conducted by the Networking unit without consultation with end users across campus.
Similarly, Human Resources’ Electronic-Verification System project was performed single handedly by Human resources without consultation with ITD.
2. Large implementation projects were almost totally outsourced.
3. Most of the university departments and colleges assign their IT-related issue to one of their employees and leave it to him/her to resolve these issues. They can resolve these issues with or without the assistance of ITD.
After Assessing the Facts in Place: After assessing the situation, you believe that a new organizational structure is needed that takes into consideration project management requirements for success. You therefore decide to take the step to create a project plan to change the organizational structure so that it addresses the ongoing observed communication and performance problems. This organizational structure should effectively allow IT to manage projects not only within ITD, but also across the university departments and colleges. Your director for application support has just passed the PMP exam. She has been talking to you and the assistant CIO about changing business practices and adopting an effective methodology of project management, but you think she already has enough to handle. In addition, your assistant CIO is not very enthusiastic about change. He thinks project management will be of no use in the university environment. The executive committee told you that they would support the creation of a new director of projects position if you think it would make a difference. Given this current situation, you have agreed to develop and lead this organizational change plan. In two weeks’ time, you are scheduled to attend another meeting with the executive steering committee, during which you are supposed to put forward a report that includes analysis of the current problems and your recommendations to address them.
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This Course Project Consists of TWO Parts:
Part One – The Project Demonstrate construction of a comprehensive, integrated organizational change project plan including the following:
Project Charter
Scope Statement and Scope Management Plan
Work breakdown structure (WBS)
Project Budget
Team’s Recommended Organization Structure
Project Communication Plan
Quality Control Plan
Project Human Resource Plan (Same HR Plan submitted in WBS 5 with any corrections)
Change Control Plan
Sponsor Acceptance
Part Two – The Project Questions Your team is to discuss, debate, and work together to reach a conclusion to the following: 1. Describe the main problems facing ITD and the university in terms of IT-related projects, and
provide an analysis of each. 2. Write an overall critique of the current ITD organizational structure. Identify major strengths
as well as weaknesses of the current organizational structure, and analyze how the organizational issues contributed to current problems.
3. Propose a new organizational structure that you believe could potentially improve the
situation of IT-related projects in the university. Describe the reasons you chose this particular organizational structure, and detail how the proposed organizational structure might lead to a different outcome. You are required to support your recommendation with evidence from the materials covered in this course. The new organization structure must be significantly different from the current organization, and each option must differ significantly from each other. Feel free to think out of the box if necessary, but remember that your design must be practically implementable.
4. Prepare a new organizational chart for the organizational structure. 5. Define in details all roles, responsibilities, and reporting structures in the proposed
organizational structures. If you add or change roles, identify the skills needed for each added or changed role.
6. Provide details about the mission and specific objectives of the new organization structures. 7. Analyze any conflict problems in this case and provide recommendations for remedies. 8. Make an analysis of how communication should flow in the proposed organizational
structure.
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9. Describe, preferably with examples, how IT project-related decisions will be made in the new
organizational structure. Include recommendations and examples of how conflicts will be resolved, more specifically with the assistant Chief Information Officer.
10. Describe in detail how you will get deans and director to buy in on your proposals and how
you might get them to cooperate and coordinate with your division any possible IT- related projects or problems.
11. Explain how you obtained your information. List the documents and publications that
provided data about the organization. You will need to include these as an appendix to your paper. Include other research sources that you use, including our textbook, in your list of references.
Project questions are submitted (typed and neatly formatted) in a report of 15 – 20 pages (not including title page, abstract, references, and appendices). Answer the questions in enough detail that your instructor will understand.
Definitions
Business Analyst: A person who analyses the operations of a department or functional unit to develop a general systems solution to the problem. The solution will typically involve a combination of manual and automated processes. The business analyst can provide insights into an operation for an information systems analyst. (www.dictionary.reference.com) Database Administrator: A person responsible for the design and management of one or more databases and for the evaluation, selection, and implementation of database management systems. In smaller organizations, the data administrator and database administrator are often one in the same; however, when they are different, the database administrator’s function is more technical. The database administrator would implement the database software that meets the requirements outlined by the organization’s data administrator and systems analysts. Tasks might include controlling an organization’s data resources, using data dictionary software to ensure data integrity and security, recovering corrupted data and eliminating data redundancy and uses tuning tools to improve database performance. (www.dictionary.reference.com) Applications Programmer: Analyst, Software Developer Define system requirements and perform design and analysis under the direction of senior team members. Develop, test, and assist in the implementation of programs according to specifications Perform routine maintenance and production support on applications. (www.linkedin.com) Network Administrator: Network and computer systems administrators are responsible for the day-to-day operation of an organization’s computer networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs); wide area networks (WANs), network segments, intranets, and other data communication systems. (www.bls.gov) Server Administrator: The Server Administrator’s role is to install, administer, and optimize company servers and storage to achieve high performance and availability of the various business applications. This role is focused on the operation and performance tuning of storage and backup platforms across the organization to ensure high levels of data quality, availability,
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and security. This individual also participates in the implementation of policies and procedures to ensure storage provisioning, efficiency, and maintenance that are consistent with company goals, industry best practices, and regulatory requirements. Where applicable, the Server Administrator will assist in overseeing the physical security, integrity, and safety of the data center and storage environments. (www.linkedin.com) Network Security Architect: Support the network architecture needs of the business and our partners. Work with the Security Policy group to improve security policies by filling gaps and providing subject matter expertise. Facilitate progress of projects as a subject matter expert, working within and outside of the System Engineering area. Evaluate network security technologies with a focus on developing solution design to improve stability, performance, scalability, and flexibility. Key areas of focus will be network and security architecture, solution designs enabling stability, consolidation, manageability, and advances in future technologies. (www.staples.taleo.net) PC Software Technician: An individual who is responsible for keeping user’s computers running and up to date. Their functions are similar to a system administrator, but more support oriented. http://www.pcmag.com/encyclopedia/term/51703/software-technician PC Hardware Technician: Identify and diagnose personal computer hardware related problems including keyboard, monitors, drives, interfaces, power supplies, and circuit boards.
During your first team meeting, address the following: 1. Establish norms (ground rules) to foster a positive team climate 2. Establish team member expectations 3. Create a RAM 4. Distribute or post team roster contact information
Project Presentations Each team will also present two (2) formal briefings to the class covering the details of the project. The two presentations account for 5% of your final course grade. 1. Teams will submit a 1 minute narrated presentation in WBS 5. This presentation is to be a
status update relaying the progress thus far. This update should address the following:
a. Project charter b. Scope statement c. How have you divided the work among team members for this project? d. What are the established team norms (ground rules)? e. How are you communicating with each other? f. Are all team members participating and adding value?
2. The final presentation (due in WBS 9) will be a complete formal briefing of your project, 10-
15 minutes in length with voice over shared equally among team members. Be creative and informative! A presentation does not suggest use of Microsoft PowerPoint. Feel free to utilize other resources. Of course, you are welcome to use PowerPoint if that is your preference. Additional information on alternative presentation formats is located here.
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Grading This course project is worth 25% of your final grade. Review the list below for important due dates and weights:
Due Evaluation Items & Weights
WBS 5 Team Project Human Resource Plan 5%
WBS 5 Team Project Midterm Status Report 1%
WBS 8 Final Team Project 15%
WBS 9 Final Team Project Presentation 4%
All papers must be typed, double-spaced, use a 12-point Times New Roman font, with one-inch margins, and formatted using current APA style. Papers will be graded for both content and form, which includes, but is not limited to, spelling, grammar, organization, clarity, and sentence structure. Prior to submission, have all team members thoroughly review the project for completeness.
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(Figure 1-1) Information Technology Department Current Organizational Structure
Chief Information
Officer
Director – Network
and Communications
Assistant Chief
Information Officer Secretary to
the CIO
Director –
Application Support
Data Base
Administrator
Business
Analyst 1
Business
Analyst 2
Business
Analyst 3
Business
Analyst 4
Business
Analyst 5
Business
Analyst 6
Programmer 1
Programmer 2
Programmer 3
Programmer 4
Programmer 5
Director – PC
Support
Software
Technician 1
Technology
Specialist
Media Specialist
Lab. Technician 1
Lab Technician 2
Hardware
Technician 1
Hardware
Technician 2
Software
Technician 2
Software
Technician 3
Training Specialist
Phone Support 1
Phone Support 2
Network and
Security Architect
Network
Administrator
Server
Administrator
Network
Technician
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(Table 1-1) Main Functions of ITD Units
CIO and Assistant CIO Functions
Applications Support
Network and Communication
PC Support
Budget Planning and Oversight
Academic Support Networks, Hardware, and Remote Access
Computer sales and maintenance
Strategic Planning Departmental Consulting
Network and Server Security
Data Center Operations
Policies and Procedures
Instructional Technology Support
Software installations, desktop management, and operating systems
Help Desk Call Center Support
External Relations Training and Instructions
Telephones, PBX, and Wiring
Students and Teaching Lab Support
Administration Database Administration and Change Management
Wireless Services Classroom Technology Planning and Support
Assessment and Reporting
Applications Security
Training and Instructions
Administrative Systems Analysis, Design, and Development
Programming
Student Information Systems Analysis, Design, and Development
Web Design and Development
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Alternatives to Microsoft PowerPoint Prezi is a web-based presentation application and storytelling tool that uses a single canvas instead of traditional slides. Text, images, videos, and other presentation objects are placed on the infinite canvas and grouped together in frames. The canvas allows users to create non- linear presentations, where they can zoom in and out of a visual map.
Prezi homepage: http://prezi.com/
Free account sign up: http://prezi.com/pricing/edu/
Prezi User Manual: http://prezi.com/learn/manual/ To submit your assignment, you will need to create a Portable Prezi once your presentation is ready for submission.
Using Prezi.com Go to Prezi.com/your Click on your Prezi Locate the toolbar beneath your Prezi, and click Download Choose Export to Portable Prezi and click Download You will receive a zip file. Save it. Rename the zip file to include your last name. Upload the entire zip file (Do not extract the file) into the submission link
Zoho Show 2.0: The online tool for making powerful presentations. Whether you are a professional, a teacher, a student, a businessperson, a salesperson or anyone looking to put together a cool presentation, you have come to the right place. Zoho Show’s pre-built themes, clipart, and shapes coupled with features like drag-and-drop makes it an easy application to use.
Zoho homepage: http://www.zoho.com o Zoho Show is the presentation tool
Zoho Show homepage: http://show.zoho.com/login.do
Free account sign up: o https://accounts.zoho.com/register?servicename=ZohoShow&serviceurl=
http%3A%2F%2Fshow.zoho.com%2FHome.do
Zoho Show User Manual: http://zohoshow.wiki.zoho.com/ To submit your assignment
Create your presentation
Save it
Choose Share from the toolbar at the top and click Invite
In the “Read Only Member” box, enter your instructor’s Zoho ID. (Should have been posted to the course Announcements page.
In the bottom right corner, click “Edit Invitation Mail” and edit the email message to include your instructor’s name and identify yourself. Also copy the body of the email before you click share (you will need it for the submission link in Bb)
Click Share
Now go to the submission link, click the activity title link, and paste the body of your Zoho email into the textbox under Assignment Materials and Submit.
Now your instructor will be able to log into their Zoho account and find your presentation in their Shared to Me Presentations area. The instructor will also be exporting your presentation as a PDF for class record keeping.
* You are strongly encouraged to export the presentation as a PDF file for your own files.
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SlideRocket is a revolutionary new approach to presentations. SlideRocket goes beyond traditional presentation tools by harnessing the power of the Internet and making everything available to you in an integrated and intuitive online interface. SlideRocket is provided in a software-as-a-service model in a variety of price points starting at free.
SlideRocket homepage: http://www.sliderocket.com/
30 day free account signup: http://www.sliderocket.com/signup/
Documentation and Training Videos: http://www.sliderocket.com/support/documentation.html
To submit your assignment:
Create your presentation
Save it (be sure to include your name in the filename)
Choose Share from the toolbar at the top and click Publish.
Copy the link provided and paste into a Microsoft Word document.
IMPORTANT: Under Promote, be sure to check the Allow viewer to print and export box
Upload the Microsoft Word document containing the link to your presentation into the submission link.


