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Chapter 9: Technology Can Make the Difference: Management System Technology Solutions.
1. Identify and explain reasons why you think that companies using a management systems approach might be in a position to perform better than competing companies.
2.Evaluate at least two of the software systems identified in this unit that are used by companies that practice a management systems approach to ESH. Discuss some of the pros and cons of each. Which would you recommend for your course project organization and why?
3.What would you look for in a company software system to support your ESH endeavors and why?
4.Present a minimum of three of Deming’s 14 points, and describe how they apply to a systems approach to management contrasting Deming’s points with the top-down approach to management.
