HSA 300 midterm

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Question 1

Why is execution of the strategy so important?

• Question 2
4 out of 4 points
Which of the following is not a critical success factor for effective strategic planning?

• Question 3

Which of the following is not part of the market assessment model?

Answer

• Question 4

Which of the following statements about the inclusion of key financial indicators in the planning process is true?

• Question 5

What is the main purpose of strategic planning?

• Question 6

Which of the following statements is/are true?

• Question 7
4 out of 4 points

What is the purpose of an organizational dashboard?

Answer

• Question 8

Which of the 9 Baldrige Award criteria ties impacts on and ties together all of the other criteria?

Answer

• Question 9
4 out of 4 points

The “failure to provide a service whose benefit is greater than its risk” is the definition of which of the following terms?

• Question 10
4 out of 4 points

 Which aspect of quality does CQI focus upon to improve quality?

Answer

• Question 11

To Err is Human examined the high rate of medical errors in the US hospitals; such errors are due to which of the following?

Answer

• Question 12

What do the four letters in the PDCA Model represent?

Answer

• Question 13

Statitical Process Control focuses on controlling ___________.

Answer

• Question 14

Avedis Donabedian defined health care quality as having which of the following components?

Answer

• Question 15

All of the following are Mid-Level Practitioners EXCEPT:

Answer

• Question 16

Disruptive behaviors include

Answer

• Question 17

Residency Training lasts from ___to ___, depending on the specialty.

• Question 18

CME is:

• Question 19
0 out of 4 points

The largest category of healthcare workers is:

• Question 20

Resident work hours have changed due to:

Answer

• Question 21

CNAs

• Question 22

Which of the following indicates the need for more health care workers in the future?

Answer

• Question 23

Which of the following is a typical measure used by senior management to directly assess performance of HR efforts?

Answer

• Question 24

The best way for management in HSOs to avoid unions is to:

• Question 25

Major federal law affecting human resources primarily addresses:

Answer

• Question 26

The perspective that HSO employees should be viewed as a strategic asset means:

Answer

• Question 27
4 out of 4 points

Position descriptions are necessary to:

Answer

• Question 28

Leadership Development Programs in HSOs:

Answer

• Question 29

Which of the following is NOT correct about emotions?

Answer

• Question 30

MBTI stands for:

• Question 31

Teamwork is taught in:

• Question 32
4 out of 4 points

A wicked problem has which of the following features?

Answer

• Question 33

Nursing turnover costs are about:

Answer

• Question 34

Lucente, Rea, Vorce & Yancey's (1995) examination of a new multidisciplinary team organization demonstrated that:

• Question 35

Teams go through the following stages, in the following order: