HRM 300 Final Exam Guide (New Set)

1. Most organizations take a „melting pot‟ approach to diversity.

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True False

1. Your text foresees an end to the labor shortage within the next year or two due to population and technology shifts.

True False

1. Continuous improvement programs aim at constantly improving the quality of products and services.

True False

1. Employee involvement is increased when managers make clear, forceful decisions for subordinates.

True False

1. The primary functions of management are primarily planning and controlling.

True False

1. Human Resources Management is part of the larger field of management.

True False

1. Labor unions promote grievance procedures to resolve differences between workers and management.

True False

1. Large companies are increasingly finding more cost effective to share their Human Resources Management services among the division.

True False

1. The beginning of Equal Employment Opportunity is usually attributed to the passage of the Civil Rights Act of 1964.

True False

1. Adverse impact is a consequence of an employment practice that results in a greater rejection rate for the majority group than for a minority group.

True False

1. Companies employing 50 or more employees are required to give employees 30 days notice when closing down a plan to laying off large numbers of workers.

True False

1. Managers, when using employee counseling to address performance problems, should “fix” the behavior, not the employee.

True False

1. Human Resources planning is one of the most important elements in a successful human Resources Management Program.

True False

1. Older workers are usually less motivated than younger workers.

True False

1. Career planning focuses on assisting individual to identify their major gals and how to achieve them.

True False

Fill in the Blank:

1. The fact that organizations are no longer constrained by national borders illustrates that the world has become a

_________.

1. In times of labor , good wages and benefits are not enough to hire and keep skilled

workers.

1. Work teams, delegation, and peer influence are all examples of ____________ practices
2. ___ is the process of efficiently achieving the objectives of the organization with and through people.
3. HRM is a ______ function that provides assistance in HRM matters to line employees or those directly involved in producing the organization‟s goods and services.
4. The Equal Employment Opportunity Commission has enforcement mechanisms that include filing

_______ lawsuits against organizations if unable to secure an acceptable resolution of discrimination charges within 120 days.

1. ___________________is a practice in organizations that includes actively seeking, hiring and promoting women and minorities to correct past discriminatory injustices.
2. The _______ decision made invalid any test or diploma requirements that disqualified African Americans at a substantially higher rate than whites if the differentiation could not be proved job related.
3. Under the _________ a company employing 100 or more individuals must notify workers 60 days in advance if it is going to close its facility or lay off 50 or more workers.
4. Typically, _____ begins with a verbal warning and proceeds through a written warning, suspension, and only in the most serious cases, dismissal.
5. ______ must be linked to an organization‟s overall strategy.
6. _______ is the process of seeking sources for job candidates.
7. Pride in one‟s work and a sense of accomplishment are examples of ________ rewards.

Multiple Choice (circle your answer)

1. Elizabeth is the training manager of a Chicago-based company. She is working on a training program for a subsidiary in Venezuela. The training program focuses on work-related cultural differences in Venezuela and the United States. It is very important for Elizabeth to emphasize:
2. All of the following statements about knowledge workers are accurate except
3. All of the following are within the primary HRM functions except
4. To assist the organization in its strategic direction, which of the following HRM must not do?
5. Which of the following is the most prominent piece of legislation regarding HRM?
6. Which of the following is the arm of the federal government empowered to handle discrimination in employment cases?
7. Which of the following job is subjected to drug tests under the Drug-Free Workplace Act of 1988?
8. Which of these changes in the labor supply is the most difficult to predict?
9. Successful recruiting efforts are indicated by all of these outcomes except
10. Performance management systems are used to provide
11. Which act was passed in 1938 to establish laws outlining wage, overtime pay, and maximum hour requirement for most U.S. workers?
12. Which of the following is not a legally required benefit?