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Driggs, W., & Holland, R. (2014). Putting customers before politics. Customer Relationship Management, 18(1), 5. Retrieved from u/login.aspx?direct=true&db=bth&AN=93401587&site=ehost-live&scope=site
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Check My Assignment!Specifically, examine how the organizational culture changed within the company featured in the mini case study. Describe the organizational culture both before and after the change. Within your discussion, Apply the socio-cultural learning model to explain how the chief operating officer (COO) led the organization to change its culture
