Category Essays

Customer Profitability Problem

Beaujolais Financial Group (BFG) segments its customers into premium members, who purchase extensive services, and standard members, who purchase minimal services. It offers premium members a 10 percent discount on the total package of services purchased but requires standard members…

Hiring Plan/Training Successors

Assume you have been promoted to your “dream job.” But, before you leave, you must recruit, select, and train your successor. Develop a plan for how you are going to do this. These should be thorough and very detail-oriented. Where…