Category Essays

Choose a big-ticket item that is rather complicated, such as a stereo system or a vacation in the Caribbean. Write a business letter to the company or organization that’s offering the item, and ask four questions that are important to…

Hospital managers are concerned that some patients with medical emergencies wait too long in the casualty department before they are diagnosed and treated. During a meeting, two groups of proposals have appeared: Several managers recommend observing and recording emergency patient…