On-time Answers

You have recently been asked to revamp the new employee training for the call center customer service representatives of an investment management firm. Use the web and other materials to support your position, briefly write your response to the following:…

I know electronic brainstorming tends to reduce the adverse effects of evaluation apprehension and production blocking that occur in traditional team decision making sessions. What I can’t figure out is how these two concepts adversly affect the traditional team decision…