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The Operator’s Guide to Human Factors in Aviation (OGHFA) was a  project designed to give information on Human Factors topics. It was  founded and created by the Flight Safety Foundation European Advisory  Committee. We will use this guide throughout the…

Observe a small group or team–such as an office team, sports team,  work environment, church group, family gathering, hobby group, or  support group–and take copious notes regarding the interactions and  communication dynamics you observe. The observation should be 30 minutes…