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Case Study 15.1: TRANSACT INSURANCE CORPORATION Steven L. McShane, University of Western Australia, and Terrance Bogyo, WorkSafeBC TransAct Insurance Corporation (TIC) provides automobile insurance throughout the southeastern United States.

Case Study 15.1: TRANSACT INSURANCE CORPORATION Steven L. McShane, University of Western Australia, and Terrance Bogyo, WorkSafeBC TransAct Insurance Corporation (TIC) provides automobile insurance throughout the southeastern United States. Last year, a new president was hired by TIC’s board of…