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Text: Leadership Theory, Application, & Skill Development, Ch. 12: Crisis Leadership and the Learning Organization
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#1 Explain why crisis leadership competency is an important consideration when hiring new leaders.
#2 What are the benefits of having a crisis management plan in advance of a crisis?
#3 Briefly describe the three stages of a crisis management plan.
#4 Describe the role of top management during a crisis.
#5 Describe the five-step process for crisis risk assessment.
#6 Describe the importance of effective communication during a crisis.
#7 Describe the key characteristics of a learning organization.
#8 Distinguish between the traditional and the learning organization.
#9 Describe the role of leadership in creating a learning organization culture.
