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Syvan’s nursery does a large business in plaintin trees for real estate developers, who invariably want service “right now”.
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Which 4 principles of operations mangment must Syvan’s pay attention to in order to be responsive to this customer want? Discuss.
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Some of the key principles of operations management which the company must pay attention in order to be responsive to this customer are:
1) Inventory management: In order to effectively serve the real estate developer, the company’s supply chain management system related to arrival of trees for planting should be accurate so that fresh trees are arrived just before they are needed. This will help in serving the utmost customer need of high standards in service and quick turnaround time. Since the real estate developer is using the company’s …
