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I would like to know what the pros and cons are for using the Kotter’s Eight Step Model.
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Please list 4 or 5 pros and cons of the model. Thank you.
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Response:
- I would like to know what the pros and cons are for using the Kotter’s Eight Step Model. Please list 4 or 5 pros and cons of the model.
The process of change is a feature of everyday life. The workplace is no exception to these positive and negative influences. John Kotter’s book, ‘The Heart Of Change’ (2002), presents a model for understanding and managing change.
Kotter’s eight-step change model can be summarized as:
- Increase urgency – inspire people to move, make objectives real and relevant.
- Build the guiding team – get the right people in place with the right emotional commitment, and the right mix of skills and levels.
- Get the vision right – get the team to establish a simple vision and strategy, focus on emotional and creative aspects necessary to drive service and efficiency.
- Communicate for buy – in – Involve as many people as possible, communicate the essentials, simply, and to appeal and respond to people’s needs. De-clutter communications – make technology work for you rather than against.
- Empower action – Remove obstacles, enable constructive feedback and lots of support from leaders – reward and recognise progress and achievements.
- Create short-term wins – Set aims that are easy to achieve – in bite-size chunks. Manageable numbers of initiatives. Finish current stages before starting new ones.
- Don’t let up – Foster and encourage determination and persistence – ongoing change – encourage ongoing progress reporting – highlight achieved and future milestones.
- Make change …
