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How should performance metrics be selected?
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How can an organization ensure that individual and organizational performance goals are aligned?
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https://brainmass.com/business/business-management/performance-metrics-selected-121116
Solution Preview
Performance metrics should be constructed to encourage performance improvement, effectiveness, efficiency, and appropriate levels of internal controls. They should incorporate “best practices” related to the performance being measured and cost/risk/benefit analysis, where appropriate.
How should performance metrics be selected?
The key elements of the performance metrics to these guidelines should address:
- Alignment with Organizational Mission
- Cost Reduction and/or Avoidance
- Meeting DOE Requirements
- Quality of Product
- Cycle Time Reduction
- Meeting Commitments
- Timely Delivery
- Customer Satisfaction
For strategic performance metrics to be effective, one …
