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List and explain the five components of emotional intelligence, as described by Daniel Goleman in his 1994 article, his 1995 book, and later reviewed by the Harvard Business Review. (November/December, 1998).
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Self-Awareness: The ability to recognize and understand personal moods and emotions. It includes self-confidence, realistic self-assessment, and a self-deprecating sense of humor.
Self-Regulation: The ability to control or redirect disruptive impulses and moods and the propensity to …
