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Discuss your views of the process known as management by wandering around (MBWA). What do you feel are its greatest strengths and what weaknesses may exist in the process.
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RESPONSE:
- Discuss your views of the process known as management by wandering around (MBWA). What do you feel are its greatest strengths and what weaknesses may exist in the process.
MBWA is an informal top management practice that makes the whole workplace less formal. “The process involves the managers getting away from their desks and starting to talk to individual employees. The idea is that they should learn about problems and concerns at first hand. At the same time they should teach employees new methods to manage particular problems. The communication goes both ways.”
It has a good track record, as MBWA is credited with making leadership more effective in many well-run organizations. MBWA often includes an open-door management policy Benefits and potential problems include:
? It “lets senior management hunt for and enjoy chatting with the creative thinkers in the guts of the organization”.5
? One initial weakness is that employees may …
