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Discuss the need to understand competitors as well as customers through competitor analysis
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– Explain the fundamentals of competitive marketing strategies based on creating value for customers
Please answer the following three questions:
- The video implies that UMPQUA Bank uses its design to create a competitive advantage in the marketplace. What design elements are highlighted in the video that create an experience in which customers want to hang out and stay awhile?
- The chapter outlines various competitive positioning strategies (seven strategies in all) that organizations can follow. Which of these strategies do you believe categorizes UMPQUA’s approach?
- Would you characterize UMPQUA Bank as a market-centered organization? Please provide a 1 ½ to 2 page minimum response, not including cover page and references, at least one referenced source, and APA formatting throughout


