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QUESTION 1
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- Differentiate between distributive and integrative power.
- List, define, and provide examples of the RICE power currencies in interpersonal relationships.
- What does it mean to say that “power is relational”? Provide specific examples to support you explanation. Your response to the questions below should be composed in complete sentences and paragraphs and be 300-350 words in length.
Question 2
Describe RICE currencies and provide examples in the case study. How can these currencies affect power imbalances and perceptions of power in conflict?
Refer to the Unit 4 Case Study which is attach below “Finding Your Voice.” Explain the how the relational view of power applies to this conflict. Explain how the orientation to power and attitudes toward power applies to the conflict in case study.
Question 3
200- 300 words
The Role of Documentation
You are currently working as a tutor in a third-grade classroom in a private school working with Emma, who is behind grade level in reading.
- Choose a type of documentation from the Chapter 5 reading that might be useful to use with Emma: photos/videos, daily diaries/records, stories about children, developmental checklists, or reports.
- Why did you choose this documentation?
- What more would you like to know about Emma?
- What other documentation would you like to do with Emma and why?
CM310-Communication and Conflict
Unit 4: Power: The Structure of Conflict
Che Baysinger, Ph.D.
“Finding Your Voice”
“What is this?” shouted Roland Brewster as he read the report and laid
it down on his desk. Amanda Ortega, one of the primary medical
transcriptionist in the office, heard him over the quiet sound of her MP3
player. “I wish he wouldn’t raise his voice that way,” she thought.
“Everyone can hear him.”
Roland was now on the telephone to Karen Myers, his business
partner. Karen was the nice one, Amanda knew. Karen appreciated what
Amanda performance and respected her ideas. She never yelled the way
Roland did. What’s the matter with him, anyway!
“The next time he needs me to work late,” she thought, “I am going to
refuse. I’ll tell him I am taking a class or something. He doesn’t deserve
my extra time.”
Just then, Karen walked into the main office area and asked Amanda
about the report. “What do you think about changing these last few
paragraphs? I just spoke with Roland and he doesn’t like the way they
read. I think you can figure this out, but I’ll check with you later to see
what you’ve come up with.”
“Sure, Karen. I’ll look them over first thing in the morning,” Amanda
replied. It was nearly time to go home.
“I really want to quit this job,” Amanda told her domestic partner,
Chris, later that evening. “I would, too, if Karen wasn’t so nice. I know
Roland thinks those mistakes on the report are my fault. He always does.
I wish I didn’t have to work with him, at all.”
“Have you talked with Roland about how he treats you?” Chris asked.
“Think of all you do for them. You know how to run all the equipment,
where the supplies are kept, and when you need to reorder everything.
You welcome the clients and explain things to them. You know all their
crazy medical terms better than anyone in the office, and can make
customers understand what’s going on. They’d lose half their business if it
wasn’t for you, and it would take them a long time to train someone new.
Maybe you can ask Roland to come to you directly when he has a
problem. He doesn’t need to go through Karen, and he doesn’t need to
shout. Just talk to him honestly the way you talk to me, but a little more
formally.
“I always feel nervous around Roland,” Amanda admits. “He’s so loud
and demanding. He makes me feel like I don’t have any sense. I know
I’ve worked there for three years, but I don’t know … I am not afraid to
share my ideas with you or with Karen. It’s just him.”
“Well, it seems to me that the more you struggle against him without
letting him know, the less likely your will ever be able to talk with him,”
Chris responds. “And, you’ll always want to quit.”
The next day, Amanda rewrites the end of the report. She sends Karen
a text message asking her to come look it over so they can determine if
her changes are suitable. She also decides that she wants to improve her
relationship with Roland, keep her job, and enjoy her time at work.
