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Prepare a 10- to 12-slide presentation including images as necessary–using the following scenario:
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Your team is in charge of computer support at a major U.S. retailer. Business has been growing fast, and your company is about to open several new facilities across the country. Management has asked your team to develop training materials for new IT employees at these facilities. After some consideration, your team decides to create a computer maintenance and training handbook that addresses the following issues:
Part I: Safety (3 to 4 slides)
Environmental concerns
Power protection
Dust, static, and heat issues
Downloading unauthorized softwarePart II: Maintenance and Cleaning (3 to 4 slides)
Tower
Monitor or display
Keyboard
MousePart III: Internal Hardware Installation (3 to 4 slides)
Motherboard
Power supply
Processor and CPU fan
Memory
Hard drives
Installing a video or graphics card
Mass storage device