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Cynthia is a new medical assistant in the clinic. She is a gifted caregiver; thoughtful and conscientious. But none of her co-workers seem to like her. When it’s time for lunch…her co-workers leave her behind. Cynthia doesn’t complain. She just takes out her Bible and reads during her lunch break.
1. What communication challenges do you see in this scenario?
2. Define diversity. Discuss a time when you were faced with obstacles and ethical considerations and diversity was part of the issue. How was it resolved?
3. Discuss the role and importance of diversity in the medical setting.
4. How could issues with diversity affect health care organizations?
5. Think about the student’s role at the site. Do you think time, patience, and professionalism would help this scenario?
