How can I ensure that I will remain professional and dedicated
to my healthcare career even when the workplace is challenging?
| This assignment helps you apply your knowledge from this week’s modules and readings. | ||
| The workplace can be challenging. You may face obstacles like hearing gossip, long meetings, bad leadership, and unpredictable tasks. Individual and group dynamics are important concepts to understand for career readiness. |
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Understanding Management
Answer the following questions.
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1. List the four main functions of managers.
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2. In your opinion, which function above is the most important and why?
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3. Define the term: incompetent manager
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4. List 3 characteristics of a good manager.
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The Mind of an Incompetent Manager
Carrie loves her job at the local medical office but she unfortunately has a bad manager. Carrie knows that she is expected to act professionally and communicate effectively even though her manager is incompetent.
5. In the section below, match the warning sign (A-G) to the statement that applies:
| ___. | “Well, if you think this is a problem, then why don’t you put your request in an e-mail? I review housekeeping e-mails like this on the 15th and 30th of the month. I’ll be able to address it then.” |
| ___. | “I generally don’t approve vacation day requests. I just let Mamie, our secretary, do it.” |
| ___. | “You say that the printer is down, but I believe that if you leave it alone, it will reboot itself. No problem here.” |
| ___. | “Section 6.2 of the handbook should tell you whether or not you can take vacation days between the months of June to November. Unless there’s a hurricane. Then there are instances under which it’s acceptable. There is a form to complete for each acceptable instance. You can find that online under the third tab on the fourth page of our website.” |
| ___. | “Well, it’s unfortunate that your baby had a fever of 102 in the middle of the night, but the meeting started at 7:30 AM sharp. You needed to be here to take the minutes. I’m issuing you a verbal warning.” |
| ___. | “I know they’re meeting to fire me. Well, the joke is on them because I’m off to Morocco for three weeks; starting tomorrow!” |
| ___. | “Order a new printer for my department? Oh, I don’t know. I’ll just let the IT department handle that.” |
6. Select one of the statements above and describe how you would react if your manager spoke to you in this manner.
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Groups and their Inner Workings
Answer the following questions.
7. List the six main reasons why people tend to join groups.
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8. Define the term: group cohesion?
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9. What factors could decrease group cohesion?
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10. In your opinion, do you prefer to work in groups/teams or by yourself? Explain.
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Individuals and Self-Management
Answer the following prompts.
11. Provide an example of a situation when an employee should be fired.
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12. List the components of self-management.
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13. Choose one of the practical time-management techniques from the textbook and explain why you believe that it is important for workplace success.
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Reflection
Reflect on what you have learned this week to help you respond to the question below. You may choose to respond in writing or by recording a video!
The workplace can be challenging. You may interact with individuals who are not like you or you may have a supervisor that is not a good leader. You may face obstacles like hearing gossip, long meetings, diverse personalities, and unpredictable tasks. How can you ensure that you will remain professional and dedicated to your job even when the workplace is complex?
