Assignment: Informative, Positive, Negative, and Persuasive Messages
Resources: Appendix C; Chapter 7 (pp. 150-168), Chapter 8 (pp. 182-199), Chapter 9 (pp. 212-240), and Appendix A (pp. 572-589) in Business and Administrative Communication (7th ed.); Ch. 2-4 in the Business Communication Handbook at the BAC Web site ( http://highered.mcgraw-hill.com/sites/dl/free/0072964464/221386/Chapter_02.pdf ; http://highered.mcgraw-hill.com/sites/dl/free/0072964464/221386/Chapter_03.pdf ; and http://highered.mcgraw-hill.com/sites/dl/free/0072964464/221386/Chapter_04.pdf ); and Letter and Résumé Templates at the BAC Web site (http://highered.mcgraw-hill.com/sites/0072964464/student_view0/business_templates.html )
Due Date: Day 7 [Individual] forum
Compose an informative message for Scenario 1, a Positive Message for Scenario 2, a Negative Message for Scenario 3, and a Persuasive Message for Scenario 4. You may use the templates on the BAC Web site to write the messages. The minimum word count for each message is 150 words.
COM 215 Written Communication
Course Syllabus Page 16 COM 215
Scenario 1: Write an informative message that tells one of your colleagues at work or one of your friends how to enroll at Axia College.
Scenario 2: Write a positive message to the supervisor of someone who went above and beyond the call of duty to help you.
Scenario 3: Write a negative message to the phone company about charges that should not have been on your last month’s bill.
Scenario 4: Write a persuasive message to your boss explaining why you should get a raise, OR write a persuasive message to your landlord explaining why your rent should not be raised.
Post the messages as attachments.